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Joe Makhlouf

Joe is the Technical Sales Representative for Texas, Louisiana, Oklahoma, New Mexico and Mississippi and joined Chem-Materials in 2022. He has a degree in Polymer Chemistry and 20 years of experience in formulating Automotive OEM waterborne coatings prior to moving into a Technical Sales role, continually growing his sales territory using his extensive knowledge of chemical raw materials. Joe says the best part of his job is consulting with customers and leading them to a joint resolution. He has been a member of the Dallas Paint & Coatings Association since 2012 and calls McKinney, TX home (home is also where you will find his wife, 4 kids, and 3 dogs). Joe loves to travel with his family and is also an avid musician where he is a keyboardist with his DFW-based rock band.

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Heidi Schmit

Heidi Schmit joined our Accounting Department in March 2021 and handles accounts payable. She has over 15 years’ experience in business holding positions in Purchasing, Project Management and Finance. Heidi moved to Cleveland from Chicago and enjoys exploring the Cleveland area. In her spare time, she enjoys cycling, golfing, live music, long walks on the beach (kidding!), and spending time with family.

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Lauren Gilchrist

Lauren joined the Customer Service Team in 2022.  She graduated from Eastern Michigan University where she played saxophone with the marching band for 3 years.  She continues to play saxophone with The Bay Village Community Band.  Lauren has 20 years’ experience in the customer service field ranging from sales, banking, mortgage loans and front desk & billing in Pediatrics.  Lauren lives in North Olmsted with her two dogs Rosie and Luna.  In her spare time, she enjoys attending concerts, going to Cleveland Indians games, crocheting/crafting, and baking.

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Devin Hicks

Devin is the Technical Sales Representative for Florida and Southern Alabama and joined Chem-Materials in 2022. He graduated from Clemson University with a minor in Chemistry and pursued a career in sales. He gained extensive experience in outside sales where he successfully grew the Florida market for over 8 years in the industrial supply sector. His passion for sales has been driven by building partnerships with customers and helping them find solutions that will benefit their business. He resides in St Petersburg, FL with his wife and fur child (Finley the Australian Shepherd) and enjoys golfing, boating, and a cold beverage on the beach.

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Seth McGaughy

Seth joined Chem-Materials Co. in 2019 and covers the states of IL, WI, MN, IA, NE, ND and SD. He has extensive experience in a wide variety of industries with particular familiarity in the CASE, Inks, Thermoplastics, and Composites markets.  He enjoys collaborating with his clients to solve problems in a unique and cost-effective manner.

Originally from the Chicago area, Seth now resides in Madison, Wisconsin.  He and his wife Sara have a young son named Cole and 2 crazy rescue Spaniels named Dolly Madison and Betsy Bratwurst.  In his free time he enjoys travel, sports and the theater.

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Ed Santorella

Ed joined Chem-Materials in 2019 and is the Technical Sales Representative for Georgia.  His experience in the chemical industry spans nearly four decades. He has held Director level technical and commercial positions on the supply side at large and small specialty chemical companies. Possessing an entrepreneurial spirit, he has contributed to and been awarded several US patents. He was the founder, and co-owner of a Georgia-based company that produces acrylic poured flooring and concrete repair systems.  He grew up in northern New Jersey and has called Canton, Georgia home for the past 15 years. Ed and his wife of 28 years, have 2 grown children. He enjoys spending time with his family, and restores and races vintage motorcycles.

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Shelly Hanna

Shelly joined the Customer Service Team in April of 2021. She attended Kent State University where she was part of the Cheerleading Squad for 5 years. She has worked in customer service for over 15 years. When she is not at work, you can catch her walleye fishing on Lake Erie or king salmon fishing on Lake Ontario with her husband, Mark, and her dog, Chewy. She has dreams of retiring to the sunny state of Florida one day.

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Ross Waldon

Ross joined the Chem-Materials team in September 2022 transferring over from a procurement role in the automotive/motorsports industry. After studying health care administration at Ohio University, he switched gears to a purchasing career where he discovered his niche. He brings 10 years’ experience in domestic and international purchasing, supply chain management, and inventory control. When he’s not crunching numbers, he is either planning a vacation somewhere palm trees grow naturally with his parents and fiancé, Genevieve, wrenching on his small fleet of dirt bikes, or attending a concert or sporting event with friends.

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Tony Novello

Tony is the Technical Sales Representative in Southern Ohio and the lower central Midwest territory. He joined Chem-Materials in 2014. He started out as a lab chemist at Rohm Tech in 1991, formulating dispersions and emulsions for the leather finishing industry. He has extensive technical experience in developing products for this industry and worked here until moving into specialty chemical sales in 2006 with Boehle Chemical. Tony has three grown children and lives in Madison, Indiana with his Great Dane, Bernadette. He enjoys live music, helping to organize the MadHop Music Festival, and well-made dress shoes.

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Angie Mack

Angie Mack joined Chem-Materials in 2014 and is our Customer Service Manager. Angie is a graduate of The Ohio State University and has over 25 years of experience in the customer service field, ranging from various positions in retail to working with customers in the banking and IT industries. Angie lives with her husband, Terry, and teenage son in North Ridgeville, Ohio. She has two award-winning German Shorthaired Pointers. She enjoys volunteering for the Sports Boosters and her son’s many sports as a team mom.